Our new Aundh eatery is now open!

Share your suggestion

Takes a minute. Name and number are optional.

Platesman Suggestions ยท We read every one

Tell us what would make Platesman better.

A dish you wish we had. A small thing that bugged you. An idea you’ve been carrying since your last visit. You eat here, so you notice things we miss. Tell us.

The most useful suggestions tell us:

โ—ย ย Which outlet you visited

โ—ย ย The dish, the moment or the detail

โ—ย ย What would have made it better

We Listen To Our Customers.

Platesman was built around one idea: food that feels like home. Home is where people tell you honestly what they think. So we ask, and we act on it.

1

You tell us

Through this page, or by telling our team at your table.

2

We read it

Every suggestion reaches the people who run our kitchens and floors. Not a bot, not a folder.

3

We decide together

The team discusses what’s worth doing, what’s possible and what comes first.

4

You see it

Changes show up on your plate, and on this page, so you know where your idea went.

Top suggestions

We're working on these right now.

The ideas that came up most often, in your words and ours. Updated by the Platesman team.

In progress

Spice level on request

What you said: Some dishes are too spicy for kids and elders at the same table.

What we’re doing: Training our kitchen to adjust spice on request for selected dishes.

In progress

Quicker billing at peak hours

What you said: Waiting for the bill after a weekend meal takes too long.

What we’re doing: Changing how bills are prepared and settled during rush hours.

Planned

Half plates for solo diners

What you said: A full plate is too much when I’m eating alone.

What we’re doing: Working out half-portion pricing for our most-ordered dishes.

Planned

Lighter, everyday options

What you said: I eat here often. I’d love a few lighter choices.

What we’re doing: Testing lower-oil versions and more salads and millet-based dishes.

Under review

Jain-friendly versions

What you said: My family follows Jain food and our options are limited.

What we’re doing: Checking which dishes our kitchen can prepare without onion, garlic or root vegetables.

Under review

Weekend waitlist updates

What you said: On Sundays, I don’t know how long the wait will be.

What we’re doing: Looking at simple waitlist messages so you can wait nearby, not at the door.

Status key: In progress means we’re actively changing it. Planned means it’s decided and scheduled. Under review means we’re checking if we can do it well.

You asked, we did

Suggestions that are already on your table.

Done

[CUSTOMER ASK, e.g. "More options for kids"]

[WHAT CHANGED, e.g. “We launched our Kids’ Menu.”]

Done

[CUSTOMER ASK]

[WHAT CHANGED]

Done

[CUSTOMER ASK]

[WHAT CHANGED]

Good to know

Before you write in.

Yes. Your name and number are optional. Only the outlet, topic and suggestion are required.

If you leave your number and allow us to contact you, we may call when we need more detail. We can’t reply to every suggestion individually, but this page shows what we’re working on.

For anything that needs fixing right away, please tell the outlet manager on the spot or call the outlet on [OUTLET NUMBER]. This page is for ideas and feedback that help us improve.

Please do. Tell us what it is, and if you’ve had a version you loved somewhere, tell us that too.

[CONFIRM: e.g. “At the start of every month.”]

Eat with us often? Make it count.

Join Platesman Regulars, free. Get a fresh juice, a brownie with ice cream or a kids’ plate on the house when your bill qualifies.